MEDI WIN Co., Ltd. (hereinafter “the Company”) collects and uses personal information solely for the following purposes:

• To process consultation or inquiry requests submitted via the website
• To communicate with potential patients or partners regarding medical tourism services
• To provide necessary support such as scheduling, translation, and coordination
• To improve our services and respond to user feedback

The Company does not use collected information for any purpose other than those stated above.

The following information may be collected when users submit an inquiry or consultation request form:

• Name (mandatory)
• Nationality (optional)
• Email address (mandatory)
• Phone number (mandatory)
• Medical interests or inquiry details (optional)

Automatically collected information (through cookies or analytics):

• IP address, browser type, access time, and referring URLs

Personal information will be retained for one (1) year from the date of collection to ensure proper follow-up on inquiries. After this period, the information will be safely destroyed without delay, unless longer retention is required by applicable laws.

The Company may provide limited personal information to partner hospitals or clinics only when necessary for arranging medical appointments or consultations, and only with prior user consent. No personal data will be sold or transferred to third parties for marketing or commercial purposes.

As the Company serves international patients, personal data may be transferred or accessed from abroad (e.g., through email communication or cloud-based systems). In such cases, the Company takes all reasonable technical and administrative measures to ensure the protection of personal information equivalent to Korean law.

The Company uses appropriate security measures to protect personal data from unauthorized access, loss, misuse, or alteration, including:

• SSL encryption for data transmission
• Access control and password protection for staff handling data
• Regular review of security procedures

Users have the right to:

• Request access to their personal information
• Request correction or deletion of inaccurate data
• Withdraw consent for data processing at any time

Requests may be sent to the email address below, and the Company will respond within 10 business days.

This Site may use cookies or analytics tools (e.g., Google Analytics) to improve user experience and measure traffic. Users may disable cookies through browser settings; however, some features of the Site may not function properly.

If you have any questions or concerns regarding this Privacy Policy, please contact:

This Privacy Policy may be revised to comply with changes in law or internal policies. Any updates will be posted on this page with the effective date indicated at the top.