PATIENT GUIDE
How It Works
MEDIWIN is Korea’s premier health facilitator, uniquely positioned to customize your medical tourism experience with these simple steps.
Step 1. Tell Us About Your Medical Needs
Describe your medical issue and contact MEDIWIN
Step 2. Send Your Details
Send your medical records such as doctor’s notes, medication lists, scans, or test results.
Step 3. Get Matched
MEDIWIN reviews your information with specialists and matches you with the right doctor along with an estimated quotation.
Step 4. Consult the Doctor
Receive a final consultation and medical opinion from the doctor with coordinator support.
Step 5. Plan Your Visit
Plan your trip to Seoul as MEDIWIN supports your accommodation, schedule, and hospital check-in process.
Step 6. Make Your Payment
Make your final payment directly at the clinic during your visit, and receive all medical reports afterward.
Concierge & Cultural Experience
Comprehensive Interpretation for Global Patients
MEDIWIN provides professional interpretation and translation services in multiple languages to ensure clear communication throughout every stage of medical care in South Korea.
Our experienced medical interpreters accompany patients during consultations, procedures, and follow-up care—bridging language and culture for a seamless Korea medical tourism experience.
* Additional fees may apply depending on language and service duration.
Discover Korea with MEDIWIN
K-POP Studio & Dance Programs
Record songs or learn signature K-pop dance with professional instructors.
Traditional & Culinary Experiences
Discover Korea’s heritage through crafts, local cuisine,
and cultural workshops.
City Tours & Lifestyle Activities
Explore iconic landmarks and enjoy guided city experiences
during your stay.
Concierge & Accommodation Service
From airport pick-up to hotel reservations, the MEDIWIN concierge team arranges your stay so you can focus on treatment and recovery while you are in South Korea.
We collaborate with trusted partners to provide airport assistance, ground transportation, premium hotel bookings, and personalized itinerary management—allowing you to focus on your recovery while we handle the logistics.
Our goal is to make every aspect of your medical tourism journey effortless and enjoyable.
* Additional costs may apply for partner services.
Halal-Friendly & Multicultural Support
MEDIWIN warmly welcomes patients from diverse cultural and religious backgrounds, including Muslim travelers and families.
We offer tailored concierge support to help you feel comfortable and respected throughout your stay in Korea:
Recommendations for Halal-friendly or Muslim-friendly restaurants and cafés
Guidance on nearby mosques and prayer facilities, or quiet spaces for prayer when available
Assistance with cultural considerations such as privacy, modesty, and family-accompanied care
Visa & Hospital Invitation Letter
General information only. If your visa application requires a hospital invitation letter, the treating hospital can issue one after reviewing your request, and MEDIWIN forwards your request to the hospital. Patients apply for a visa themselves through the official Korean consular or government channels, and for a K-ETA through the official K-ETA website. Decisions are made by the competent Korean authorities. MEDIWIN does not issue, sell, apply for or guarantee visas or travel authorizations.
Visa-Free Entry
Short Stays
• Depending on nationality, some visitors can enter Korea without a visa for a short stay; a K-ETA may be required. The permitted length of stay varies, so check the official Korean government website before travel.
Short-Term Medical Visa
C-3-3, Up to 90 Days
• For medical stays of 90 days or less—including cosmetic procedures, minor medical treatments, and short-term care during your Korea medical tourism visit.
• This visa applies to foreign patients entering Korea for diagnosis, treatment, or recuperation at a domestic medical institution, as well as accompanying family members or caregivers.
Long-Term Medical Visa
G-1-10, Up to 1 Year
• For extended treatment, hospitalization, or rehabilitation requiring 91 days or more of medical care in South Korea.
• This visa is issued to foreign patients entering Korea for diagnosis, treatment, or long-term recuperation at a domestic medical institution, as well as accompanying family members and caregivers who will provide care and support.
Need detailed visa information?
For complete visa requirements, application procedures, and required documents, please visit the official website down below.
FAQ
Q. Will I receive a price estimate before traveling to Korea?
Yes.
MEDIWIN maintains full transparency regarding medical costs.
You will receive a detailed estimated treatment plan and expected fees before your arrival in Korea.
Q. Does MEDIWIN provide interpretation services?
Yes.
MEDIWIN provides professional multilingual interpretation by qualified medical coordinators who support you throughout consultations, diagnostics, procedures, and recovery.
Q. Can MEDIWIN help with accommodation and transportation?
Absolutely.
We support your entire stay in Korea, including:
Airport pick-up
Local transportation
Hotel reservations
Treatment scheduling
Companion support services
Our goal is to make your medical trip as seamless and comfortable as possible.
Q. Are my medical records and personal information safe?
Yes.
MEDIWIN strictly protects all personal, medical, and private information in accordance with company policy and privacy regulations.
Your data is securely handled and shared only with medical specialists involved in your case.
Q. Do I get follow-up documents after my treatment?
Yes.
After your treatment, you will receive all related:
Medical reports
Imaging results
Discharge summaries
Treatment notes
These are provided for your personal records or continuation of care in your home country.
Q. Can I bring a companion or family member?
Yes.
Companions are welcome, and MEDIWIN can arrange:
Accommodation for multiple guests
Airport pickup for you and your family
Tourism or cultural programs for companions during your treatment